Player Support
& Community Management
TransPerfect Gaming enables you to provide real-time and conventional email-based support and flawless gaming experiences. We’re committed to gathering data from your players, hearing their concerns, and providing solutions. Players who feel a genuine level of care from their games keep coming back for more.
Player Support
Player support is a vital service. Cater to your community with attentive support services, a responsive feedback mechanism, and multiple communication channels in a variety of languages to provide a positive and engaging gaming experience.
Multilingual Support
We provide multilingual support for players who speak or prefer to communicate in other languages. From chatting to customer support to social media, we can support gamers in over 200 languages, 24/7.
Community Management
Our community managers engage with your players to build a positive and interactive community, promote the game, and foster loyalty. Through player interactions, events and tournaments, social media management, content creation, and more, we’ll encourage and work with the community to retain players and contribute to the game’s long-term success.
Why TransPerfect Gaming
Our team will quickly become a part of yours to focus on any project. Our mission is to closely communicate and support your game's success.
We don’t just translate content, we live it. With a global team, we're equipped to work around the clock on projects, ensuring cultural accuracy.
Our team can manage projects of any size and scope. From comprehensive compliance testing to creative concept art, we align with your goals and budget.
We had the pleasure of working with TransPerfect Gaming on one of our mobile games, Tabou Stories: Love Episodes, focusing on customer support and social media management in multiple languages. It was a pleasure working with these experts, as it only took a quick call for TransPerfect Gaming to understand our needs. Each member of their team brought genuine interest to the project and completed every task in a timely manner.
—Nanobit
Outright Games was looking to partner with game ambassadors who could support their community management initiatives by creating and maintaining a Discord server—enabling better engagement with both their ambassadors and internal stakeholders.
Nimble Giant reached out to TransPerfect Gaming to help build and maintain momentum for an upcoming release. The company wanted to find the right partner to help spread the word about its exciting new first-person shooter game.
Nanobit, a mobile gaming company, was looking to improve player support through readily available customer service and social media engagement. To meet their goals, Nanobit brought in experts from TransPerfect Gaming.
Level up your game with an array of services for gaming needs.
Learn how TransPerfect Gaming successfully spread the word about Nimble Giant’s Quantum League.
Nanobit was looking for a partner to improve player support and engage with players on social media. TransPerfect had the solution.
