PLAYER SUPPORT & COMMUNITY MANAGEMENT:
ENGAGE & SUPPORT YOUR PLAYERS
With our 24/7 multilingual support for online and offline games, we can quickly resolve the problems your players are having in real time. TransPerfect Gaming resolves millions of support tickets annually, delivering premium support for gamers. We’re gamers too, so we get it—we know what’s important.
PLAYER SUPPORT & COMMUNITY MANAGEMENT SERVICES
Player Support
Player support is a vital service. Cater to your community with attentive support services, a responsive feedback mechanism, and multiple communication channels in a variety of languages to provide a positive and engaging gaming experience.
Multilingual Support
We provide multilingual support for players who speak or prefer to communicate in other languages. From chatting to customer support to social media, we can support gamers in over 200 languages, 24/7.
Community Management
Our community managers engage with your players to build a positive and interactive community, promote the game, and foster loyalty. Through player interactions, events and tournaments, social media management, content creation, and more, we’ll encourage and work with the community to retain players and contribute to the game’s long-term success.
Why TransPerfect Gaming
Our team will quickly become a part of yours to focus on any project. Our mission is to closely communicate and support your game's success.
We don’t just translate content, we live it. With a global team, we're equipped to work around the clock on projects, ensuring cultural accuracy.
Our team can manage projects of any size and scope. From comprehensive compliance testing to creative concept art, we align with your goals and budget.
COMPLETED MISSIONS
We had the pleasure of working with TransPerfect Gaming on one of our mobile games, Tabou Stories: Love Episodes, focusing on customer support and social media management in multiple languages. It was a pleasure working with these experts, as it only took a quick call for TransPerfect Gaming to understand our needs. Each member of their team brought genuine interest to the project and completed every task in a timely manner.
—Nanobit
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